Frequently Asked Questions
Everything you need to know about your Campervan HQ gear.
How long does shipping take for standard orders?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics including organic cotton and recycled polyester to ensure our adventure gear is as kind to the planet as it is comfortable.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on your location and are calculated at checkout.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes or cancel.